Platform features
Everything you need to
deliver smarter
From real-time GPS tracking to automated WhatsApp notifications — Trako gives your delivery operation the tools to scale efficiently.
Live GPS Tracking
Know where every rider is, every second
Every rider in your fleet appears on a real-time OpenStreetMap. Positions refresh every few seconds through direct GPS integration. Dispatchers see rider direction, speed indicators, and delivery routes — all without refreshing the page.
- Real-time position updates every 3-5 seconds
- Animated motorcycle icons with bearing rotation
- Route visualization with pickup and drop-off pins
- Color-coded status: green (available), blue (on delivery), gray (offline)
Instant Dispatch
Order to assignment in under 30 seconds
Create an order by entering the customer name, phone, and delivery address. The address auto-geocodes onto the map. Assign any available rider with one click, and the customer immediately receives a WhatsApp tracking link.
- Smart address autocomplete with map pin placement
- One-click rider assignment from available fleet
- Automatic WhatsApp notification to customer
- Full order lifecycle: new → assigned → picked up → delivered
WhatsApp Notifications
No app download required for customers
The moment you assign a rider, your customer gets a WhatsApp message with a live tracking link. They tap the link and see their rider moving on a mobile-friendly map in real time — no sign-in, no app install, just a browser.
- Automatic WhatsApp message on order assignment
- Live tracking link opens in any mobile browser
- Customer sees rider position, ETA, and route
- Works on any phone with WhatsApp installed
Analytics & Reporting
Data-driven decisions for your business
Track daily revenue, average delivery times, orders per rider, and peak hours. The analytics dashboard gives you visual charts and exportable reports so you can optimize operations and identify bottlenecks.
- Daily, weekly, and monthly revenue charts
- Average delivery time tracking and trends
- Rider performance scorecards
- One-click CSV export for all reports
Fleet Management
Full control over your rider team
Add new riders, manage their availability, track their current assignments, and monitor their delivery history. The fleet screen shows each rider's status, last known location, and performance metrics at a glance.
- Add, edit, and manage rider profiles
- Real-time availability status (online/offline/busy)
- GPS device pairing with unique rider codes
- Delivery history and performance tracking per rider
Multi-Tenant Security
Enterprise-grade data isolation
Each restaurant account is completely isolated. Row-level security at the database layer ensures that no restaurant can ever see another's orders, riders, or analytics. Role-based access controls let you manage staff permissions.
- Row-level security enforced at the database
- Complete data isolation between restaurants
- Role-based access: admin, dispatcher, viewer
- Secure authentication with email/password
Mobile Dispatch App
Manage deliveries from your phone
The Trako Dispatch mobile app gives managers full control on the go. View the live fleet map, assign orders, track riders, and check analytics — all from your Android device. Built with React Native for smooth native performance.
- Live fleet map with rider locations
- Create and assign orders on the go
- Push notifications for order updates
- Works offline with sync when reconnected
Free OpenStreetMap
No Google Maps API key needed
Trako uses OpenStreetMap with Leaflet — completely free, no API keys, no billing surprises. The same map quality you expect, with interactive features like route visualization, rider tracking, and address geocoding, at zero cost.
- No API keys or billing accounts required
- Full interactive map with zoom and pan
- Address search and geocoding built in
- Route polylines and delivery zone overlays
Get started today
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